Every change you make to your profile on The Grid goes through a validation process before it goes live. This ensures the data across our network stays accurate, consistent, and trustworthy for the 3,000+ projects and the ecosystem partners who rely on it.
Here's how it works and what to expect.
Why We Validate
The Grid's data powers directories, explorer pages, and partner integrations across the Web3 ecosystem. Because your profile data propagates to all these places, we need to make sure every update is accurate before it goes live.
Validation protects both you and the ecosystem:
For you: It prevents accidental errors (like a wrong contract address or broken social link) from spreading across partner platforms.
For the ecosystem: It maintains the data quality that partners and users depend on.
For more on why we validate: "Data Quality in Web3 Starts With Double Validation"
How Validation Works
The Grid uses a multi-step verification process to review all profile changes:
Step 1: You Submit Changes
When you edit any part of your profile: company info, products, supported chains, assets, social links, or entity details, and save, your changes are submitted for review. You'll see them marked as "pending" in your profile's change history.
Your live profile continues to display the current approved data while your edits are in the queue.
Step 2: Data Team Review
Our data team reviews your submission. They check for:
Accuracy: Does the information match what's publicly verifiable (website, social media, blockchain records)?
Completeness: Are key fields filled in correctly?
Consistency: Does the data align with The Grid's taxonomy and standards (correct product types, sector classifications, etc.)?
Technical validity: For smart contract addresses and deployment data, are the addresses valid and on the correct chains?
Step 3: Four-Eyes Approval
For data quality assurance, changes go through a "four-eyes" review — meaning a second team member independently verifies the update before it goes live. This double-check catches errors that a single reviewer might miss.
Step 4: Changes Go Live
Once approved, your updates are published and automatically propagated across The Grid's network; every connected directory, wallet, explorer, and partner integration receives the updated data.
What Gets Validated
All profile changes go through validation. This includes:
Company name, descriptions, and sector
Logo, icon, and header images
Social media links and website URLs
Product additions and edits
Supported chain and asset changes
Smart contract addresses and deployments
Legal entity information
Any new relationships or connections
How Long Does Validation Take?
Standard processing time: 2–3 business days.
Some changes may be faster (simple text edits), and some may take longer (complex product structures or contract verifications). If your profile is part of a specific partner directory with additional review requirements, the timeline may vary.
Tracking Your Changes
You can see the status of all your edits in your profile's change history:
Pending: Your change has been submitted and is waiting for review.
Approved : Your change has passed validation and is live.
Rejected: Your change was not approved. You'll receive feedback explaining why, so you can correct and resubmit.
What Happens If a Change Is Rejected?
If our data team rejects a change, you'll see the reason in your validation history. Common reasons for rejection include:
Descriptions that don't meet our guidelines: This is one of the most frequent reasons for rejection.
Incorrect classification: For example, using the wrong product type or sector.
Unverifiable information: Data that can't be confirmed through public sources.
Image quality issues: Icons or logos that are too small, have transparent backgrounds, or don't meet display standards.
Broken links: Social media or website URLs that don't resolve.
You can correct the issue and resubmit; the updated change enters the validation queue as a new submission.
Tips for Faster Validation
Use accurate, publicly verifiable information. If your data matches what's on your website and social accounts, validation goes smoothly.
Write descriptions that follow the guidelines. This is the #1 cause of delays.
Follow image guidelines. Icons should be square, full colour, on any background — preferably SVG or PNG at a minimum 256px height. Logos should be a rectangle format (wordmark + icon). Headers should be PNG at 1500×500px.
Double-check URLs. Make sure all links point to live, active pages.
Use correct classifications. If you're unsure which product type or sector to use, reach out before submitting; we're happy to advise.
Need Help?
If you have questions about a pending or rejected change, or need help understanding what to fix, reach out through the chat widget on network.thegrid.id