Product supports are one of the most important parts of your profile on The Grid.
They define which blockchains and products your product depends on, which products depend on yours, and which assets your product works with, and they directly determine where and how your profile gets discovered across the Web3 ecosystem.
What Are Product Supports?
When you edit a product in the admin portal, you'll find a Products Support section. This is where you build the relationship map for that product. It has two sides:
"This product uses:"
This is where you add the chains, protocols, and products that your product depends on or integrates with. These are grouped by type:
L1: Layer 1 blockchains (e.g., BNB Smart Chain, Ethereum Mainnet, Bitcoin Network)
L2: Layer 2 networks (e.g., Polygon PoS, Arbitrum, Optimism)
On/Off Ramp, Wallet, DEX, etc: Other product types your product integrates with
Click + Add product to search for and add chains or products.
"This product is used by:"
This is the reverse; it shows which other products depend on or integrate with yours.
This section is populated automatically as other projects add your product to their "uses" list. You cannot manually add products here.
Related Assets
Below Products Support, you'll find the Related Assets section. This is where you map which tokens and digital assets your product handles.
Each related asset entry shows:
Related Asset: The token (e.g., USDT)
Support Type: How your product relates to this asset (e.g., "Supported by")
Asset Type: The classification (e.g., Stablecoin, Governance Token)
Asset Status: Whether the asset is Active
Click Add to add a new asset relationship, or use Bulk Edit to add multiple at once.
Why Product Supports Matter
Product supports create bi-directional relationships across The Grid's network. This is the key concept to understand.
When you add USDT as a Related Asset on your product:
Your profile shows that you support USDT
USDT's directory automatically shows your project as a business that uses USDT
Partner integrations (like stablecoin ecosystem pages) pick up the relationship and list you
When you add Starknet under "This product uses:" as an L1:
Your product shows Starknet support
Starknet ecosystem directories automatically include your project
Anyone filtering by "Starknet projects" in The Grid's explorer will find you
This happens automatically; no manual submissions to each ecosystem or directory required. You set up the relationship once, and it propagates everywhere.
How to Set Up Product Supports
Navigate to the Products section of your profile.
Click on the product you want to edit.
Scroll to the Products Support section.
Under "This product uses:", click + Add product to search for and add each chain or product your product depends on.
Scroll to Related Assets and click Add to add each token your product handles.
All the progress is saved automatically. Your changes will enter the validation queue.
Tip: Be thorough. Every chain and asset you add creates a new discovery pathway. If your product uses 5 chains but you only add 2, you're invisible on the other 3 ecosystem pages.
Common Examples
Here's how different types of projects typically set up their supports:
Crypto Exchange / On/Off Ramp:
This product uses: Ethereum Mainnet (L1), BNB Smart Chain (L1), Solana Mainnet (L1), Polygon PoS (L2)
Related Assets: USDT, USDC, ETH, BTC (Supported by)
DeFi Lending Protocol:
This product uses: Ethereum Mainnet (L1), Avalanche (L1)
Related Assets: All tokens available for lending/borrowing
Wallet:
This product uses: BNB Smart Chain (L1), Ethereum Mainnet (L1) — plus the On/Off Ramp product it integrates with
Related Assets: USDT (Supported by), plus any natively supported tokens
Payment Gateway:
This product uses: Chains it processes payments on
Related Assets: USDT, USDC, and any other accepted payment tokens
The Impact on Discoverability
Product supports directly affect your Grid Rank; the more complete your support mappings, the higher your rank. Higher rank means more prominent placement in:
The Grid Discovery search results
Partner ecosystem pages and directories
API responses when partners query The Grid's data
Wallet and exchange listings that pull from The Grid
Think of it this way: every support you add is like a new road leading to your project. The more roads, the more ways people find you.
Common Mistakes to Avoid
Only adding your primary chain. If your product uses BNB Smart Chain, Ethereum Mainnet, and Bitcoin Network as L1s plus Polygon PoS as L2 — add all four, not just one.
Forgetting stablecoins in Related Assets. If you support USDT or USDC, add them. Stablecoin directories are some of the most viewed.
Not updating after new integrations. When you launch on a new chain or add support for a new token, update your product supports immediately.
Confusing "uses" and "used by." "This product uses" means chains/products that your product depends on. "This product is used by" means others that depend on yours. Get the direction right.
Skipping Bulk Edit for assets. If your product supports many tokens, use the Bulk Edit button in Related Assets to add them efficiently.
Need Help?
If you're unsure which chains or assets to add, or how to structure your product supports, use the chat widget on network.thegrid.id
We'll help you map out the right connections for maximum discoverability.